Silico is passionate in our relentless pursuit of 100% customer satisfaction, and continuous improvement by providing reliable products of the highest quality meeting customer requirements, on-time delivery and dependable fast-paced support that help our customers succeed in their covered market.
We focus on quality, reliability, technology, service, and costs in order to make state-of-the-art solutions available to our customers at minimized costs. This requires reliable, defect-free product and 100% error-free delivery. With our Quality Management System, we reassure a culture of responsibility, innovation, and accountability to guarantee our continuous improvement and customer satisfaction. We accomplish this by installing the following principles into our daily practices.
- Management Commitment: Quality, reliable fulfillment and customer satisfaction.
- Ownership for Quality: Every employee takes ownership and is held accountable for meeting customer requirements and the quality of the product/service.
- Responsiveness: Quick Response to customer concerns and inquiries.
- Compliance: Complying with government legislation, regulations, and applicable industry standards.
ESD Control: Silico’s product inspection specialists and departments are ANSI ESDS20.20 compliant and all personal in quality control are trained on proper ESD handling procedures.